Privacy Policy
This privacy notice tells you what to expect us to do with your personal information.
Contact Details
Email: info@2manage.org
What Information We Collect, Use, and Why
We collect or use the following information to provide and improve products and services for clients:
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Names and contact details
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Addresses
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Gender
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Pronoun preferences
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Occupation
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Employer
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Marital status
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Payment details (including card or bank information for transfers and direct debits)
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Transaction data (including details about payments to and from you and details of products and services you have purchased)
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Information relating to compliments or complaints
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Video recordings of the training sessions
We collect or use the following personal information for the operation of client accounts:
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Names and contact details
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Addresses
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Purchase or service history
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Account information, including registration details
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Marketing preferences
We collect or use the following personal information for information updates or marketing purposes:
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Names and contact details
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Addresses including email
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Marketing preferences
Data Subjects’ Rights
The people whose data we hold (data subjects) have many rights regarding the processing of their personal data. These include, but are not limited to, the following rights to:
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Withdraw consent to the processing of their personal data;
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Request access to their personal data that 2Manage holds;
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Prevent our use of their personal data for direct marketing purposes;
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Ask us to erase any personal data that is no longer necessary for us to hold;
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Ask us to correct any inaccurate or out-of-date data;
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Prevent processing of data that is likely to cause damage or distress to the data subject or to anyone else;
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Be notified of a data breach which is likely to result in high risk to their rights and freedoms.
If you make a request, we must respond to you without undue delay and in any event within one month.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
Our lawful bases for collecting or using personal information to provide and improve products and services for clients are:
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Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply. To be clear, you do have the right to withdraw your consent at any time.
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Contract – we have to collect or use the information so we can enter into or carry out a contract with you.
Our lawful bases for collecting or using personal information for the operation of client accounts are:
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Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply. To be clear, you do have the right to withdraw your consent at any time.
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Contract – we have to collect or use the information so we can enter into or carry out a contract with you.
Our lawful bases for collecting or using personal information for information updates or marketing purposes are:
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Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply. To be clear, you do have the right to withdraw your consent at any time.
Where We Get Personal Information From
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Directly from you
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Regulatory authorities
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Publicly available sources
How Long We Keep Information
2Manage retains your data to send information and updates about your booking. It may also be used to respond to your inquiries, questions and other requests. You will receive emails that may include company news, details of forthcoming courses, updates, related product or service information, etc. If at any time you would like to unsubscribe from receiving future emails, you may do so by emailing info@2manage.org.
Website Hosting & Data Processing
Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to promote our services and connect with our clients.
Your data may be stored through Wix.com’s data storage, databases, and general Wix.com applications. They store your data on secure servers behind a firewall.
Wix.com is fully compliant with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. They provide robust security measures and tools to ensure your personal information is protected.
We only collect personal data that you voluntarily provide via our website forms (e.g., contact form, booking requests, newsletter signup), and this data may be processed and stored by Wix as part of our website functionality.
To learn more about how Wix handles data, you can read their policies here:
How to Complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the Information Commissioner’s Office (ICO).
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
Last Updated
1 January 2025