People Management Ref No: PM/25/01

Service Description

CQC Registered Managers are legally responsible for ensuring compliance with the Health and Social Care Act 2008 (Regulated Activities) and the 2014 CQC Regulations including all staff employed at the registered service. How can this be achieved when the Registered Manager is not continuously at their service?   This course provides people management strategies for ensuring that CQC registered services continue to operate effectively regardless of whether the Registered Manager is on site. Learning Outcomes At the end of this course, learners will be able to understand: - The need for comprehensive policies and procedures, as well as the importance of mechanisms for ensuring these are followed - Why people management must be delegated to ensure that staff are managed effectively in their absence - Systems for identifying poor practice - The importance of staff realising that the leaders who manage them on shift are doing it supportively to improve practice and to reduce the risk of formal discipline - How to satisfy Regulation 19(5): Fit and proper persons employed - The potential consequences of poor people management and failing to satisfy the obligations of the Health and Social Care Act 2008 (Regulated Activities) and the 2014 CQC Regulations Who is the course for? CQC Registered Care Home Managers.